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Our return policy lasts for 7 days and only applicable for items that have received in bad conditions. Change of mind is not applicable. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a replacement.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You need to provide photo or video footage of the issue or concern. Our customers are required to send back the item to us, based on the return address that we will provide.
We highly recommend inspecting the item once you receive it. We carefully and meticulously check every item before we ship it to you.
However, in the unlikely event of a defective product received on your end, simply send us an email within 7 days and we'll either send you a new piece or issue you a refund if the item is no longer in stock. Please be honest and responsible for your claims.
If you have further questions, send an email to firstname.lastname@example.org and our Customer Support Team will respond within 24 hours.